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> Inclusion programs often trigger an “us versus them” mindset.

> Although diversity and inclusion training is prevalent in corporate America, its impact is inconsistent. According to the evidence, sometimes the programs even have the opposite effect of what they intend.

> One 2016 study of 830 mandatory diversity training programs found that they often triggered a strong backlash against the ideas they promoted. “Trainers tell us that people often respond to compulsory courses with anger and resistance,” wrote sociologists Frank Dobbin and Alexandra Kalev in the Harvard Business Review, “and many participants actually report more animosity toward other groups afterward.”