samanthalee233

Joined 7 years ago

Karma
17
Submissions
27
Member since
Oct 30
Community Advocate at GitLab
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We do prioritize tickets that indicate an issue as complete blocker. Our team that monitors hackernews for feedback, issues, and criticisms work to make sure these things are actually being prioritized, as it’s not always clear from the support ticket how severe a blocker might be.
Comment · 6 years ago
Do you mind sharing your support ticket number here, or email it to [email protected]? We can help escalate the issue internally. Thanks!
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