saidnooneever
Joined 10 months ago
Joined 10 months ago
its a bad thing to assume that everyone is the same here and have some default reactions.
these are people who in name of company are responding to customer concerns, unlike us who are simply commenting on stuff. its a different context to communicate from.
what do you think will be nhe result if they word things clumsily, people get angry, and then stop their subscriptions. Its not a handy thing to be doing. Big tech can be harsh, ive seen people sacked for less.
I just said this as some unsolicited advice since out of experience i know it makes. a big difference to choose the right phrasing when speaking to people from around the globe.
you can simply say Cursor users were affected. or exclusively.
just a tip from someone who worked tech support in cyber a long time. choice of words can really help change sentiments in these situations.
'only server xyz was affected' vs. 'server xyz was affected' or 'incident was isolated to server xyz' was often difference between shouting and crying customers or people understanding what was really meant.
also, its a bit weird to say a supply chain fails if you simply order much more than they have.
in stock:100 'i want a million, the supply chain is failing and others need to stop buying so i can get a million'
people train all the time fot desert, jungle and arctic warfare, nuclear threats, all sorts of stuff. its 'to be prepared for anything', hoping it never has to be really applied.
AI wont help u there :-). they will tell u how to build what others already did, which obviously is not good enough
its relatively easy to reset caches etc. between contexts. so them it becomes the game of what a context is.
ofc it does matter what they do in there, but would users really need to figure all that out themselves and strace all the things to see whats going on down there? :')
truly poor response. happy i dont use apple.
such an expensive flytrap
id expect this effort to be either inefficient or yield lots of false positives??