ross_chanin

The short answer is "it's in the works." And our thinking is very much consistent with where your mind is regarding the approach to the series.

In the interim, I'd suggest subscribing to our newsletter, which you can do from our homepage. We'll update folks via the newsletter when the pod is live.

And probably goes without saying, but I want to make clear that we will only profile stories or "creations" with folks who would like to make those stories public.

Hey - Thanks so much for the sentiments! We'd love to meet him. If he's up for it, please have him reach out to us at [email protected]. We'll go from there!

And agree that the quality of interviewers will remain very important.

Really, really appreciate it and I don't think you have too much of a boostrapper mindset at all!

I think there are just different ways of building a business. Ultimately, it's just core to put the customer front and center with every choice you make along the way.

I wish you guys luck and please don't hesitate to reach out if you think we can collaborate — I'll do the same!

Hey - Good news! We are currently serving customers in Spanish. With the caveat that the sign up process via our website is currently in English. That said, interviews are 100% in Spanish.

If you have any specific questions, please reach out to us at [email protected]. If not, head on over to the website, sign up, and we can get going whenever you're ready.

Also, thanks for the sentiments about what we're up to!

Thanks for good words! Soundcloud is a great DIY solution and we are thinking about how to bring DIY into our service going forward.

I also want to repost from a comment I made below regarding the role of the professional interviewer and the Do-It-For-You approach we're taking (essentially the "what you pay for part"):

"...Separate from the important logistical aspects of our service that other contributors mention on the thread, our customers continue to share with us that the role of the professional interviewer is just really important.

This space that gets created between professional interviewer and guest makes it possible for the guest to go beyond that first question about, say, the relationship between two people, and get much deeper into particular periods in each others lives when that relationship has really mattered, and also sharing makes sharing lighter moments a lot of fun.

I'll just say that the art and skill of the follow up question is real."

Of course this is not to say that you and many others cannot do amazing recordings and interviews with family and friends - of course you can and that's a skill! It's just not a skill that I and a lot of other people have as much of a command of, and so we are hoping that our service helps out in those cases.

We're excited to serve you as a customer! And thanks for the feedback that the Instagram snippets helped.

We think that asynchronous convo with voice notes is a really interesting thread - definitely something to explore in the future...

Thank you for sharing your reaction! And if you'd like to chat with our team about the different ways of using or giving Artifact, please don't hesitate to reach out to us at [email protected]. We're here to help.

Frank - Thanks so much for the sentiments. It means a lot to serve you and your family as customers.

Thanks for sharing - we actually haven't. I'll ask the folks at YC and will definitely have that conversation. Very helpful. I really appreciate it.

Thanks for sentiments and for sharing about The Listening Project! We absolutely have and much like NPR's StoryCorps, it has been a real inspiration for our team. Such a valuable effort.

Thanks for the question. And thanks for flagging that we cover in our FAQs. I'll also say that we experimented with video as an option before launching publicly and it's something we have thought a lot about. For the future. From our FAQs...

"...there are two reasons we are not using video as an interview medium today.

First, video chat creates technical challenges when an Internet connection is spotty. This creates both sound quality and consistency issues, both of which are detrimental.

Second, we receive consistent feedback from customers that the idea of sitting for an “on camera” interview, while intriguing on first consideration, becomes both intimidating and unnatural as guests get closer to the interview. We’ve taken that feedback to heart. Our North Star at Artifact is:

Every interview guest comfortable.

Everything we do is focused on driving at this North Star. The reason is that we find that the more comfortable customers are when they sit for interviews, the better they express themselves. The better they express themselves, the better the product we can provide to you. It’s that simple."

Thanks so much! I really appreciate it!

Thank you very much for that feedback and you are correct: We set loved ones up for interviews with professionals and turn those interviews into podcast episodes. We can absolutely make this critical point much more clear than it is presently on the landing page.

We are now supporting Artifacts in Spanish, French, English, and just added Korean. Other languages on the way. In what languages would you like your family members interviewed?

We have and we are big fans of what the team at Saga are building!

Thank you for the sentiments! And I agree, there are many people who do prefer to DIY - and we are going to think about how to bring that into our product as well. We also look forward to serving those who like us to "Do It For You".