quailmaster

I would steer away from being rude to the average cashier, and instead complain to their corporate overlords.

As someone who worked in retail, it was equally uncomfortable for me to ask as it was for the customer to answer.

At 5'11", I fluctuate between 115 and 120 lbs and cannot comfortably sleep or sit on any hard surface. It feels like my bones are touching stone directly, and sometimes causes parts of my body to fall asleep. It also doesn't help that I sleep on my side.

Fairly certain I'm an outlier as well, but a soft mattress seems to give my body the contour and padding I lack naturally.

A freemium model also seems likely.