pvtmert
Joined 10 years ago
Joined 10 years ago
One day, those may become bigger as they are forgotten, causing havoc. The standard root-cause-analysis depending on systems having certain retention period, which may be expired at that time.
It is important to get real hold of one's systems from end-to-end aspect, which holds true for both AI and human operators...
Even some users are just bots... (At least their behavior is/are)
Take the following example, to save maybe 20-30$/month. You make engineers' life miserable while paying the same amount but in hourly rate...
When you run VSCode with bunch of Java plugins (where each uses Java), good luck reliably debugging anything. Me and basically anyone in my team would get into situation that the DevDesktop could not handle it anymore and would be stuck, requiring manual/hard restart or wait until load-avg dropping from 100+. I did the simplest trick, kept the m5.large DevDesktop, but manually added another Apollo ASG, attached the HostClass to a random Production fleet that already has thousands of hosts (still under/in my VP org). Happily lived with m5zn.4xlarge until I left. I am pretty sure the machine is still there and running... (As my access was cut off right away...)
Amazon's first principle is the Customer Obsession. Making customers happy.
Fun bit is that the human psychology rates personal looking fixes better than having no issues at all.
For example, AWS overcharges you, you contact support, and more or less hassle free they refund or issue credits. The customer feels appreciated, or at least got something "extra" or "special treatment".
Meanwhile, any other (small) cloud. Simple, no weird charges. Even _most_ of network egress is free. But, no reason to call support or feel "extraordinary". Comes out as "meh" against Amazon's "top tier" support model...
Since the code became a commodity, it is beneficial for companies to "open source" it. As the cost of doing so is negligible compared to the "responsibility transfer" by acquiring a license.
https://meet.hn/city/49.6202283,6.1729364/