matthiasnannt

I think you misunderstood that sentence. Formbricks is Open Source under the AGPLv3 license and always will. It's not "Source available, it's open source.

And to be able to maintain the open-source codebase in the long run and finance the work we and other team members & core contributors put into the product, we are developing features beyond the Open Source version that we charge larger businesses for. But this doesn't affect the open source version under AGPLv3, just makes it better because we can pay a team to maintain this.

The Formbricks admin interface is not yet optimized for mobile use. We will address this with the redesign in the next 1-2 months :-)

Happy to have you!

Thank you! For us, the decision to go open source wasn't about having a competitive advantage, it was more about the open source community that we love being a part of. But of course there are pros and cons to being open source. Being open source can be an advantage in this highly competitive SaaS game because it allows you to spread your (free) product much more easily around the world as developers and companies tinker with it. It also allows us to have a much shorter feedback loop with our users and community, which is crucial for an early startup. In addition, as an open source product, you are the first choice for privacy-conscious customers such as government agencies that want to host themselves.

The main downside, of course, is that building a commercial product is also harder in the sense that you're competing with your own free product, and it's often hard to find the line between free and paid without losing on both ends.

We are currently working on an improved version of the formbricks-js sdk that is optimized for public websites. It is expected to be released next week and will allow you to trigger surveys on different parts of your app with code & no-code triggers.

:-) thank you! :-)

:-D thank you! We will start working on the mobile SDKs soon and Flutter + React Native are highest on the list! Please also feel free to submit a feature request for this on Github; perhaps a contributor would like to take it up sooner.

Thank you! "Time Till Open Source Alternative" is a pretty interesting concept!

That's a great idea, thank you :-)

No, it requires Javascript. Our goal is to avoid survey fatigue and not annoy users, so by default a user will only be shown a survey once a week, and only surveys they haven't answered or seen before and closed before.

Also since it can be self-hosted, it can be served from the same domain as the application within the survey. We also see the surveys as part of the application and a necessary part for the maintainers to provide their service.

When we started, we were focused on building an open source alternative to Typeform. But as we continued to talk to users and watch them implement our solution, we realized there's a huge need for in-app insights similar to what Sprig offers, but as an open solution. With highly targeted in-app micro-surveys, you can learn a lot about your users without annoying them and creating survey fatigue by asking less and only the right users.

That's why we've expanded our infrastructure to support in-app surveys, which have become the main part of our application over time.

But there's still a need for an open survey toolbox that's easy to use and allows you to easily send surveys via link or email. Since the infrastructure for these two is almost the same, we are still building this together with our open source community and promised to always keep the link survey features open and free for everyone to celebrate their great work and contributions.

We have been in the feedback & survey market for many years now, and especially with the new privacy regulations (e.g. GDPR) and the new rise of Open Source, we often wondered why there was no easy to use Open Source solution that you could embed into your own technical infrastructure and also customize the way you need.

So we built a first MVP as a hobby project and got such a great response from the open source community and early customers that we decided to go all in at the end of last year .

We have been working on this open source survey toolbox for more than a solid year. We started as a pure open source alternative to Typeform to allow anyone to run surveys, learn more about their users and control the data and infrastructure.

Over time, more and more of our users wanted to survey their users inside their software product and get a much higher conversion rate by asking short and highly targeted questions to better understand their users and improve their product. To help them, we have rebuilt Formbricks from the ground up to support both in-app surveys and link surveys - all open source and easy to self-hosted.

We would love to hear your feedback and see how we can help you better understand your users.