luisamodio

We do get your point and it is a fair point. However, an important factor while getting feedback or answers is getting a diverse and unbiased set of points of view which will likely enrich the person whose seeking that feedback. It may very well be the case that some of those points of view are incorrect but it may very well be the case that some are not just helpful but accurate. The key is to be able to have a large enough, diverse and unbiased sample. Of course, equally important the user's ability to interpret, filter and report in such case the data. And that is what were trying to do here. Hope this helps.

The person that upvotes the answer is the person that asked the question. So, if it is useful for that person the purpose was served.

Yes we do.

The key here is that reports go through a group of unrelated people who vet the claim. It is not one person that bans another. Plus, if a user reports something that is not true they bare a cost for that wrongful claim. Because peoples answers cost...

Through several metrics we continuously measure we determine reliability of users. So, empathetic and positive users that are constantly providing good answers receive a higher score and in the contrary the opposite is true. The higher the score the more questions the user gets assigned and the more he earns per response. People that are better qualified thrive and people that are not fall behind on this meritocratic system where users have to earn their place.

Good question.

The way the platform is designed makes it hard to implement ChatGPT or other AI services (at least on an automated manner) because the person that asks the question selects the media format he wants the answers back. On top of this, each person that answers does not pick the questions he wants to answer, we do the matching. So one moment you're being asked to answer in text the next in voice and the next record a video. It's very human interactive.

As for filtering trolls and stupid people, you can upvote, downvote, and report 1)trash content or 2) offensive content. Our algorithm constantly takes all of this and many other metrics to determine the better performing people and filter out the opposite.

The way the moderation system works is the following:

Any user may report content as 1) trash content or 2) offensive content. A report immediately triggers a task that packages the reported question on a poll asking if the content is in fact what it has been tagged as. The poll is presented to other users in the platform to validate if the content is or not what it was tagged as. If it is, then the content is censored and the user faces consequences in his score up to eventually being banned. It is ok to give your point of view even if someone does not agree with it. That is not trash nor an offense. The purpose is to be able to be completely open and candid without being offensive.

Teenagers asking about sex... Well as long as its not offensive or disrespectful it is fair play. Even adults ask about sex and this is a place where you can do so comfortably and not be criticized.

The way the moderation system works is the following:

Any user may report content as 1) trash content or 2) offensive content.

A report immediately triggers a task that packages the reported question on a poll asking if the content is in fact what it has been tagged as.

The poll is presented to other users in the platform to validate if the content is or not what it was tagged as.

If it is, then the content is censored and the user faces consequences in his score up to eventually being banned.

It is ok to give your point of view even if someone does not agree with it. That is not trash nor an offense.

The purpose is to be able to be completely open and candid without being offensive.

Hope this helps answer your question.

It may be that you're outside of the USA. Were currently providing service on the USA only.

The way the moderation system works is the following:

Any user may report content as 1) trash content or 2) offensive content.

A report immediately triggers a task that packages the reported question on a poll asking if the content is in fact what it has been tagged as.

The poll is presented to other users in the platform to validate if the content is or not what it was tagged as.

If it is, then the content is censored and the user faces consequences in his score up to eventually being banned.

It is ok to give your point of view even if someone does not agree with it. That is not trash nor an offense.

The purpose is to be able to be completely open and candid without being offensive.

So, no our plan is not to train AI models to then substitute the catchers. In fact we have a completely different philosophical approach as all the emerging AI trends do. We believe AI is great technology and tool but our values and purpose are to improve the way humans interact online. So, we will use AI to make better matching and be able to provide appropriate people to the appropriate question, thus providing a better experience. But we want people to thrive on both ends of this service. Thats why we built it that way. Plus AI is great at many things but we also believe regardless of how powerful a model is, there are things it will never be able to replace, like an empathetic human response to a person in need. The human touch...

We do get your point and have given it ample thought.

And yes, we do plan to incorporate alternative infrastructure with less friction without having to download an app in the future.

Thank you so much for your kind words and wise point of view!

See response below.

We actually don't mine personal information.

We do not collect name or any identity related personal information. The only thing that could relate to your person is the email address. However, it is only used to contact our users as it is never used otherwise or shown to anyone inside or out of the platform.

The rest of the demographic data like age, location, preferences, etc are used for users to be able to conduct segmented audience queries.

Example: I want to ask a parenting question, to women between 30 to 45 years of age on Chicago area...

By the way, we do not intend to sell data or rely on ads business model and this is why we opted to incorporate a more transparent "paid" service. So, the user data is safe and not going to be exploited like on many other social media platforms.

Hope this helps understand the purpose of the type of data collected.

Yes, we did a test post a year ago without a product... But now were live! :)

Thanks! Eventually we do want to develop a web app but given that it does have that social media (multimedia and user intractability) component of it the best way to approach it and provide the best user experience was through a mobile app.