lgabraham

We may soon. Are you asking for yourself?

Oh my. Furniture does seem to elicit strong feelings. The moment someone decides their home is worth more investment than they have ever invested before is a special moment, indeed.

Yes, you are right. We recently found out that Wayfair spends $69 to acquire a customer, and then recoup $59. They have built a machine. It is true that long as there is margin, they will sow confusion. We hope to stay ahead of them.

The Home Depot url seems to be working in the U.S. I wonder if they block, rather than redirect, European customers. It's good idea to look at access codes for urls. Thank you.

We have received quite few requests from users to expand into the European market, and also heard from users that the bad practices are common there. There is no reason our methods wouldn't also work in other markets. It's conceivable we would attempt, or at least test, such an expansion this year.

I would say it is quite useful to see your preferences so clearly communicated. Thank you for taking the time to share them with us.

May I ask, when you say "overstuffed" do you mean the make, as in having the entire frame covered by stuffing and upholstery, so only decorative features exposed? Or do you mean the quality or "feel" of sitting in the couch, as opposed to a firm couch?

We plan to index product details (and possibly reviews) for search, which should enable users to search on qualities like material, color, dimensions, etc. but also more ephemeral qualities like "feel" or ease of cleaning.

Thank you so much for your offer. Certainly, after we set up our filtering, we may reach back out to you!

Yes, this is a great idea, and something I have been thinking about. A clear risk of our site right now is decision fatigue. Some users we have spoken about wanting to be guided through their purchasing journey. I think you're right mass reviews alone won't do this.

We likely would use a partner like Affirm for financing. We don't want to emphasize it too heavily, but we do see it as an important tool in purchasing furniture.

We built this precisely because we believed users didn't care much about which shop the item came from. We see the context of viewing items through the stores as a marketing tool that leverages established brands. We hope that being able to see much of an entire store's inventories for lesser prices feels like a superpower.

We will soon test charging a transaction fee on the items, which will be fulfilled by the stores.

Interesting points. It is true high quality furniture can retain value.

I hope that if someone has a fixed budget, but can be confident they are finding the best prices, they will by definition buy higher quality goods.

We certainly could offer reasonable financing terms for these higher quality goods.

Yes. Cheap furniture has a place. Marked up cheap furniture does not.

Yes, we do envision Spoken becoming a "power search" tool, with sorting.

What criteria would you like to search on?

Yes, even deciding on preferences, including time horizon, is difficult in the first place. I think rental models like Pabio (YC S21) will catch on for the optionality they provide.

I do agree that IKEA, which is vertically-integrated at scale, offers very compelling price-per-quality.

I was not simply not aware of the controversy around Trust Pilot or, more importantly, their business model.

This is an interesting point regarding brand aversion.

We are also looking to add collaboration tools for partners attempting to navigate preferences together.

A great point.