klynch

Joined 14 years ago

Karma
71
Submissions
35
Member since
Jul 24
Community manager at Braintree. The world is in the middle of a shift in the way we do business, and I love being a part of the transition. Interested in customer engagement, how human beings learn, and the galaxy.
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Recent submissions

Comment · 12 years ago
Comment · 12 years ago
Yep, you're able to save PayPal credentials to the vault. From there, you can treat it exactly like you would a stored credit card.
Comment · 12 years ago
The new integration method is available for our marketplace merchants, but PayPal as a payment method is not available for marketplaces in this initial launch.
Comment · 12 years ago
Kristi from Braintree here. You can securely store the card info to the Braintree vault so the user only has to enter the credit card info in your app one time. You won't be able to save credit cards to the device to use across apps.
Comment · 12 years ago
Hi, I work for Braintree. This is open to marketplaces as well, and payouts are always free.
Comment · 12 years ago
Kristi from Braintree here. Happy to help. Just sent you an e-mail.
Comment · 13 years ago
Kristi from Braintree here. We work with one of the major credit bureaus to cross-reference the data provided to match it with a social security number.
Comment · 13 years ago
Braintree here. Gave the same response below in the thread,but wanted to make sure to address here as well. You all are right. Getting a merchant account and setting up a foreign currency account has been notoriously difficult to get in the past with extremely high fees and approval requirements. This is no longer the case. Braintree sponsors merchants to get setup with a merchant account in Australia and has built an accelerated process to creating foreign currency accounts.

If a provider states that no merchant account is required, you are most likely being placed on an aggregated merchant account. This has many disadvantages for the merchant as you are grouped under one umbrella account. As the provider grows, this becomes unsustainable and often leads to poor customer experiences (a la Paypal account freezes).

We're working to create a sustainable solution where customer service and great software are the central focus. We'll be constantly improving the on-boarding timeline and look forward to helping the fast growing tech scene in Australia. Always happy to answer any questions about anything payments or e-commerce related, just let us know!

Comment · 13 years ago
Braintree here. You all are right. Getting a merchant account and setting up a foreign currency account has been notoriously difficult to get in the past with extremely high fees and approval requirements. This is no longer the case. Braintree sponsors merchants to get setup with a merchant account in Australia and has built an accelerated process to creating foreign currency accounts.

If a provider states that no merchant account is required, you are most likely being placed on an aggregated merchant account. This has many disadvantages for the merchant as you are grouped under one umbrella account. As the provider grows, this becomes unsustainable and often leads to poor customer experiences (a la Paypal account freezes).

We're working to create a sustainable solution where customer service and great software are the central focus. We'll be constantly improving the on-boarding timeline and look forward to helping the fast growing tech scene in Australia.

Comment · 14 years ago
Kristi from Braintree here. To be totally honest, although we've been beta testing for a few months, we're still new to the market, and there are still some unknowns.

We could've launched with a standard high rate to cover for those, but we decided that offering custom tailored pricing would be more favorable to individual businesses. All of that being said, we're fast learners and should have standard pricing for Australian merchants within a few months.

Comment · 14 years ago
The idea behind this offer is to help launch more startups. If you are a pre-revenue start-up or just started to collect fees for your product, then shoot us an email at [email protected], and we're happy to help.
Comment · 14 years ago
Kristi from Braintree here. Admittedly, our legacy bank relationships left us as the middle man to their risk departments. This may be what you are referring to when you mention the "ludicrously strict risk team." This is no longer the case. Starting with the launch of our instant product, we brought risk in house. We are able to use our years of experience working with startups to develop risk processes that help us build relationships, not get in your way.
Comment · 14 years ago
Braintree here. Can you elaborate? We're not seeing anything slow down on our end.
Comment · 14 years ago
Most applicants will be approved instantly. There are some circumstances, such as the specifics of your business model, that may require a brief manual review. At most this will take 1 business day, but many reviews will be much quicker.

The good thing about doing this upfront is that you don't have to worry about running into any issues (like unexpected shutdowns) as your processing ramps up.

Comment · 14 years ago
We would love to do this for startups around the world. It's tricky to do with international banking relationships, but we'll continue to work with them to bring more opportunities like this outside of the US.

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