katfish17

I was supposed to stay at an Airbnb last weekend. I had booked it 3 months in advance, but then 2 weeks before the booking, the host canceled and relisted the place at a higher price. When I messaged the host about it, they said it was Airbnb's fault and gave a confusing explanation that I didn't really believe.

Airbnb refunded the money, but their support only provided me a link to other listings. The prices 2 weeks before my trip were significantly higher than they were 3 months before, but Airbnb wouldn't make any accommodations. I repeatedly called customer support, and every time they would tell me that the case had been escalated and I would receive another call within 24 hours. They never called back, and after spending hours on the phone I eventually got a credit for $170 towards a future listing. The place I ended up booking for the trip cost $1000 more than the original listing.