joshmillard
Joined 16 years ago
Joined 16 years ago
So, MetaFilter already had and has an enormously higher than normal rate of voluntary contribution per capita; when the first call for community support went out in 2014 on the tail of the great web ad market fuckification, something like 20% of the userbase stepped up with contributions, which is an unheard of number.
It's obvious to say "just charge everyone" but it's unreflective of both the buy-in the community already has from folks willing to support the site, and of the degree to which slamming a door on a historically open community flies in the face of the ethos the site has tried to be increasingly inclusive and increasingly aware of the need to build a community out of not just folks with idle subscription cash sitting around.
A paywall is great if your goal is to use it as a stick against non-paying folks. If you want a community to include folks who want to be there vs. just folks inclined to pay to be there, it's a poor solution. And if you build a good place, people will pay even if you don't make them. That MeFi still exists at all post-2014 is proof of that.
The grinder I used is a pretty simple unit with a water reservoir tray under the grill that keeps the bit wet via a sponge feeder; probably about $100 new, used bargains if you go looking, but, yeah, water feed of some sort is key to the grinding working well on glass.
But easy-looking is also a product of writing it up after the fact, and learning under good instruction; it was still a solid 20+ hours of work with a fair amount of cursing and bits of messing up and redoing stuff.
In any case, whether or not I caught on quicker than average, the process itself feels very accessible to me. I can recommend giving it a shot a lot more readily than I'd have guessed before I tried it myself.
That said, I can see how a CNC approach could help with the speed of the process; shallow/simple curves are easy enough to do reliably, but deeper, more complex, and significantly concave curves require additional effort and planning, potentially a lot of manual work with grozing pilers to break out a concavity, and additional grinding to finish out the shape.
So being able to turn a machine process to some of those cuts would save a lot of manual effort and potentially get you right up to the final polish-grind stage in one go, which certainly sounds attractive for some kinds of design.
Staying relatively on topic is an unrelated aspiration and one that we mostly let flex a lot depending on the specific thread and context.
Which is sort of at the heart of what Matt was talking about with scaling community -- it's not that large is bad or that profit is bad, per se, but if your goal is to have a sense community ethos and some degree of coherence to the spirit of what being a site member means, you have to say no to some of the things that make big userbases and ever-upwards biz growth doable.
MetaFilter's major revenue growth up through 2012 was despite a lack of, not because of, any attempt to chase down big userbase growth. It was a ride on the AdSense wagon during a very big period of growth on that end, while the site maintained a reasonable slow increase of users. Likewise the AdSense crash (and the double whammy we got for the punitive misclassification) wasn't the result of shutting down or reversing user-growth measure. The site strategy of maintaining a community that doesn't grow or change too fast was consistent throughout that long stretch of years, and it's something that means we didn't explode by orders of magnitude but also that, even after a rough period, we also haven't collapsed under the weight of too much growth-chasing overleveraging our resources and debts and so on.
Reddit is a big, complicated topic about which I have lots of thoughts but no real interest in digging in on here or now. But there are some very complicated differences in the implications of what community, userbase, and moderation mean as words and ideas for a site like MetaFilter and a site like Reddit that make casual straight-across comparisons using those words essentially useless. The difference between volunteer and paid moderation is a very good, very big example of that.
We've looked at other ad rubrics and been disappointed with the specific performance we've seen in a couple test cases, but the volatility of the ad economy means that it's certainly something we'll be reexamining continuously as time goes by.
MetaFilter has no shortage of strong language and it's not against any kind of community guideline if it's not being used in an intentionally shitty way; as a moderation staff we've pretty clearly set those expectations straight on the rare occasions that someone has complained about sensibility-offending surfeit of fucks and shits and damns in this or that conversation. I mostly just expect it to be done with a degree of skill and thought.
The exception there is slurs and the like; there's strong language and then there's racist/misogynist/homophobic/etc epithets, and the latter subclass is a different beast entirely that in specific discussions of language can bear mention rather than use when the distinction is clear. But that sort of thing otherwise can, indeed, fuck right off.
So, I'm a skosh biased, as the person currently running MetaFilter, with a moderation staff that's managed to grow back to close to the pre-crisis status quo, but I don't think that's really the best take on it.
With the benefit of hindsight, mostly what should have happened differently and for the better was to take the downslide more seriously more quickly in terms of changing our spending and saving and model for what the next year or three years looked like, and to have gotten the community involved in that discussion sooner. We'd likely be in more or less the same place we are today, which is smaller but pretty steady and the community doing well, but with fewer lurches and less pain and fumbling along the way.
I appreciate Matt's public frankness in this piece about some of the winging-it nature of the site's business history and the missteps along the way, because I know he's always tended to want to be more private or cautious about that sort of thing. And I think the nature of MetaFilter as a tiny business and a relatively close-knit community informs some of that dynamic; it's hard enough for a business to break bad news to customers, but to folks who are genuinely members of a community there's a whole other emotional commitment involved.