jjohansson
Joined 7 years ago
Joined 7 years ago
Does anyone have information on possible side effects?
Positioning, messaging, and onboarding are all really important to startups and need attention. But they shouldn't be the focal point right away. In my experience, positioning/messaging are more of an iterative process of evolution & refinement over time (via experimentation). Spending 80% of your time on this at the start will not solve the immediate problem of leads/demand.
From a strategic perspective, the focus at the start should be on organic performance, targeting the bottom of the funnel. Put most of your chips on what will drive leads, that are ready to buy, at the lowest investment possible.
Once the sales team is struggling to keep up, you can look at moving up the funnel and reprioritizing.
Edit: Not all niches are the same, so this is more of a generalization.
My advice to those hiring HoM for a B2B startup:
1. Hire a performance marketer (i.e. leads, revenue focused), not a brand marketer. Your sales team needs leads to grow, not "brand awareness". Once you've got a nice flow of leads, that's when the softer side of marketing becomes important.
2. If they are focused on how big of a budget they'll get, that's a major red flag. The first channels should not be paid. Budget needs to be small to start -- once you prove ROI/traction, it's now a conversation about scaling quickly, and not about blindly throwing money away.
3. A quick look at their resume or LinkedIn should tell you everything you need to know... is it full of numbers/data, or is it a list of tasks & buzzword bingo?
4. Hire someone who can do everything themselves. Make sure they won't need to rely on agencies.
Edit: Regarding the article's recommendation about hiring ICs to perform smaller tasks. I personally would find this unappealing because it means I can't build my own initial team, and I'll need to investigate what those ICs have done so far -- have they made poor decisions I'll need to undo?
Modern digital marketing is focused on measurability and ROI. Even traditional marketing can be measured, it's just a bit harder.
When you hire your first head of marketing, make sure they are ROI and results focused. A quick look at their resume or LinkedIn should tell you everything you need to know... is it full of numbers/data, or is it a list of tasks & buzzword bingo?
As a marketer, I have found the opposite to be true for some industries. For example, during 2007/2008 my digital marketing agency saw a big surge in business from companies who saw marketing as a way to grow lagging demand.
My LinkedIn: https://www.linkedin.com/in/johanssonjohan/