jiraistheworst

Getting a minor (or double major!) in math or statistics would be helpful. I know it isn't the flashiest answer, but getting a solid foundation in math will be helpful in understanding what's going on behind the AI curtains. I think math has to be one of the hardest subjects to learn after graduation, so focusing on it now will pay big dividends.

I don't think it is an emergency, but I do think this is a symptom of a toxic organization.

In the meantime, I would try hard not to focus on it too much. Do a rough breakout in your head on how much time for the day you spent on each ticket then allocate that to the 15min blocks. It's not like they can fact check you on it

I'd quit. Not like rage quit, but I'd start looking for a new job. This demonstrates (best case) that the "business" side of the organization does not trust IT. Worst case, this shows your manager doesn't trust you.

Unfortunately, I think this is very common. I've quit two jobs over it. One of those jobs I was the manager over four developers and I fought it for over a year. I told my director it didn't make sense. I told my developers not to do it. But eventually the constant fighting over it made me quit.