jeffparsons
Joined 7 years ago
Joined 7 years ago
My only source for this is personal experience, and no, I can't share any evidence of it.
I'm not sure what the exact lesson is here. Something about stingy people not being nice to work with, perhaps?
This is very different from "I didn't read the instructions on the screen and now I'm calling support". Both scenarios exist. I have some sympathy for businesses facing the latter, and much less for businesses facing the former.
Edit: oops, I misunderstood. This seems to be more about contractual restrictions.
I'm not a lawyer, so I don't know what the law has to say about this. But I do have at least a small handful of brain cells to rub together, so I know what the law _should_ say about this.
I wonder if the difference is stuff they dogfood versus stuff they don't?
Yes there are absolutely some obnoxious "you should rewrite this in Rust" folks out there, but this is not a case of that.
Tangent: I've regularly been required to provide copies of my ID to all kinds of businesses simply to function in society — i.e. in practice there is no realistic option to opt out. Want to rent a house? X points of ID. Want a phone? X points of ID. Pretty much every real estate agency in town has copies of at least my driver licence. And they in turn share my details with tenant database companies, credit reporting agencies and so on. Do you think many of these businesses have good data handling practices? Of course they don't. And so all my details are available for purchase in bulk data sets on the dark web, and get refreshed by new data breaches every few years. And yet government still treats it as somehow unexpected each time this happens, or wags its finger and bemoans those naughty criminals, instead of developing any kind of policy that would start to address the underlying issue... which is that our personal details are spread so far and wide in the first place.
It stops just short of saying that you must do thispreemptively, but is pretty clear that you must do it if they ask you to.