istingray

Privacy is a human right.

I support providers that believe this as well, and act in accordance.

Your model more treats privacy as something to be earned or attained through technical knowledge. No thanks. Journalists and whistleblowers need others looking out for them when no one else will.

If Protonmail doesn't solve this by the time my account is up for renewal, I will not be renewing.

"Services, services, services!"

It's a lie. Including in their home country of Switzerland. To buy a Swiss SIM card, you’ll need to provide proof of identity (such as a passport).

Ah got it. I support Protonmail because I believe in easy to use privacy tools for others like journalists, whistleblowers, and teachers. That's why I want Protonmail to be a leader in this space with clear marketing and communications.

Yes 100% this. Their mobile apps need to have a switch for "All connections through Tor", and that switch should be enabled by default.

Tor too slow? Speed up the ecosystem by setting up your own Tor nodes, Proton.

What's important for you about using Protonmail? Would any non-Google non-Apple email account suffice?

Until yesterday their homepage said "By default, we do not keep any IP logs".

That was unclear and has now been removed.

Maybe for you that's clear. But I use Protonmail to advocate for journalists, whistleblowers, and teachers, many of which are not security experts and not familiar with the twisted language used by Protonmail's marketing team.

If their marketing team can't come up with something better, just take text from the privacy policy verbatim.

Agreed, that's why I've asked Protonmail to promote their Tor page. Before yesterday the only mention was in their footer under "Onion site" and in a single blog post from 2017. They need to do better at promoting and supporting users through Tor. Heck, add it to their transparency report "40% of users connected through Tor, our goal is 90%"

> We are on a thread talking about them removing claims on their marketing material... that's abundantly clear to you?

As a Protonmail customer, thanks for saying this. There seems to be this idea that a blog post Proton made in 2014 is being "up front" about their policies.

Protonmail needs to do better.

Protonmail required me to enter a phone number to create an account.

I just did it yesterday. The text from them says "Your Proton verification code is: ######"

What's important for you about using Protonmail then?

ProtonMail requires a phone number for account creation through Tor.

"no personal information"...does it still say that? Let me know where, will email them.