incongruity

Joined 15 years ago

Karma
2,204
Submissions
574
Member since
May 2
Strategist, designer, user-researcher, mba, coder, philosopher, psychologist, photographer, dog-owner, hockey fan, geek, parent, dork, pathological-label-dropper...

I make social & technical systems better, for people.

email me at my username at mac[]dot[]com.

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Recent submissions

Comment · 2 years ago
Yep. Part of me is terrified every time I go to sleep -- but the sleepiness wins.
Comment · 2 years ago
Worse, still, unless the current me blinks out of existence, "old me" will still be around - unless we can replace neurons in-place with computational analogs, the original me is destined to die, almost no matter what, even if a copy/download is made. From the download's perspective, it continues, but the original, if not ended then and there, still faces a grim end and will know it.
Comment · 2 years ago
Comment · 3 years ago
How is that all that damaging? I’m sure those batteries are recycled in basically all cases and yes, I’d expect battery replacement does indeed forestall replacement for many phones.
Comment · 3 years ago
So, in other words, perhaps what we have is a necessary component but not wholly sufficient on its own?
Comment · 3 years ago
Enshittification is such a cruel thing. Arstechnica was a quality site at one point… not to say it has completely lost its value, but it’s sad to see the its decline, nonetheless.
Comment · 3 years ago
Laws. We need the force of law protecting us when entire industries work against the public good.
Comment · 3 years ago
We have familial ALS in our family. I lost my grandfather, two aunts, and uncle and a number of more distantly related family members to this disease.

Thank you for posting this article – I'm lucky - my dad tested negative for the gene that has afflicted our loved ones – but I feel so guilty vs. all of my cousins who still have to face these risks.

We have the power to enable them and others like them to make their own decisions, to have even a slim bit of hope (or even a slim bit of uncertainty) for the first time since we've recognized that familial ALS was a thing. I can't overstate how big of a deal that is. Agency, even if risky, is so much better than the fear and powerlessness of waiting for the inevitable.

Comment · 3 years ago
That’s far from a unique value prop for self-checkout lanes. It’s also a hard sell at stores that have or had ~8+ lanes but only two are open… sure, the self checkout is the only solution to long lines… that happens frequently here and in many cases, lines get equally long for self checkout.
Comment · 3 years ago
The problem with most self checkouts is that the value prop for the stores seem obvious - lower wages - but the value for consumer is not obvious in most cases - because in most cases, it doesn’t exist.

It’s not a better experience and it feels very much like I am now being asked to do more while still paying more.

Comment · 3 years ago
Comment · 3 years ago
I wish I could just buy the case (and have it work with my existing pros)
Comment · 3 years ago
So, that kills a small part of me to hear - but also, I think it reflects this larger pattern of the UI/UX world’s seeming need to not just reinvent the wheel but large chunks of the history of the discipline of design rather than building off of thinking about systems and systems of systems by people like Jay Doblin and others.
Comment · 3 years ago
I’d be amazed if one or more of the large EMR vendors wasn’t already developing some sort of diagnostic co-pilot. They along with insurers have unique access to critical data for such applications and both have motivations… having worked for a major insurer, however, I don’t believe they have the technical competence or willingness to see longer-term value from true improvements in diagnostics vs. short-run thinking. (But I really hope I’m wrong there).
Comment · 3 years ago
As someone who works as a service designer and design strategist, I agree, 100%. I’ve seen a general decline in rigor in the field. Many are back to making things “pretty” with poorly done research (if that) asking small-minded questions rather than thinking about context, ecosystem and systemic effects of their design decisions.

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