fujinghg

I’m a statistician. What point are you trying to make? Write it off as an anecdote? It’s not 1999.

It’s two observations. Observations lead to questions which lead to collecting more data. Which lead to a conclusion that it is not pretty.

When managing risk you judge a company not on a good day but how they handle things on a bad day. And Monzo are terrible. It’s a pattern.

Go look and find.

I was going to do a mathematics PhD years ago but I’ll be honest and I’m not bashing the process or the outcome here.

I literally just couldn’t be bothered to put the effort in. It’s not an insurmountable task but there were easier things that made me feel better. One of which inadvertently lead to a family.

Or maybe I just have higher standards and better risk appraisal after seeing their customer support response for two separate people after they had problems was “fuck off and talk to the ombudsman”.

Problems being stuck payment during migration to another bank (after payment issues) and a frozen account after false positive on a fraud.

No those aren’t fuck off things they are fix them. Missing or stuck cash is not a go away thing unless you are utterly incompetent as an organisation.

I wouldn’t assume that is the case. The failure modes are different that is all.

I saw a whole corp POS platform a couple of decades ago that was hanging off a TFTP server on a machine that no one dared turn off in case the world ended. One day the DC UPS failed, it didn’t come back up and they had no retail operations for several hours while they sent a bunch of cash to a guy who had left to help them fix it.

There’s stuff like that everywhere lurking in the archaic.

I know of a modem in a DC which is used to talk to a branch office running AS400 hardware that is so old they have to buy spares off eBay.

I work in the sector. There are lucky people and unlucky people. Welcome to lucky land. So far.

I’ve been here a long long time. Around 2009. Occasionally I walk away for a few months.

I was there when it wasn’t possible to criticise MSFT because of the second coming of Satya. I was there when Google did no evil. Now look where we are.

Ah I just get annoyed. You write up your genuine experience and it gets buried. That's not helpful to anyone. It's not helpful to the engineers on a project or the customers. But it validates someone's ego somewhere. It just seems so immature.

I'd rather there was no upvote or downvote at all.

This is exactly the problem. The logical outcome is so bad that the only risk mitigation is to not use their services at all.

UK here. All my data has been removed from iCloud and other public cloud services now. I cannot trust the UK government, the EU or the US government to do the right thing for my data. I also can't trust the cloud vendors to handle my data either on this basis as they are subject to the laws and as indicated recently intimately involved in political matters.

The only option left is to draw a hard line and stay behind it and of course withdraw the only minuscule stick I have which is my investment in their business.

Ha I saw that one when I was trying to work out why this wasn't working. Alas no nothing that good.

Turned out the issue was if you set a print range then it has to talk to the printer driver on windows and that takes forever to respond if the thing is a network printer and it's asleep. You open the ODS file it just hangs.

I'm not sure if they fixed it. It was reported on bugzilla and was rotting already for years. I got so annoyed with it and just thought fuck it and bought an Office license.

Edit: downvoted to -1. Stay classy HN. I need to get stuff done not bugger around with defects all day. Nothing wrong with that!

Mine is that one where I can't open ODS documents if my printer is turned off.

+1 for imap-backup. I use this as well and have used it to migrate IMAP mailboxes between providers. Very reliable.

This stuff worries me. I have already seen colleagues using LLMs and not checking the results. Really it just makes stupid people more dangerous. And there is a weird absolutist mechanical faith among certain people to the point even criticising the things is blasphemous and yes everyone is going to be replaced by LLMs and that's a good thing.

Real problem: crap is being normalised because no one wants to call the vendors out on it, because it'll devalue their business.

I figure I'm just going to sit this out at this point and watch everything burn.