devongall

One day soon we hope to add a library - this is where you'd find features like this!

Hi - sorry to hear you've hit some difficulties! support[at]viewedit[dot]com should definitely be able to help!

At this point, download isn't supported. It's something we may do in the future, but for now the hope is that the built in sharing makes download obsolete. Would love to hear areas where DL is important - feedback[at]viewedit[dot]com

Thanks!

Cool! We're working on some other sales productivity tools alongside this - would love to hear what you guys have been doing. I'm devon [at] vidyard [dot] com.

For sure. I think there's a great opportunity for teaching/training/product walk-throughs.

We have a couple customers using the full-fledged Vidyard platform for running training courses, excited to see how this screen recording tech gets adopted by them!

Videos are stored in S3, and then syndicated to our CDNs around the world. The player is HTML5, with a flash fallback, so users shouldn't need anything special to watch.

Yes, length is limited to 1 hour unfortunately. Hoping to extend this in the future, but right now for performance reasons we restrict it a bit.

One of the makers here, good question. We think there's a number of use cases - customer support (screen cap what they're doing wrong) and sales (personalized sales pitch) being the most obvious for the time being.

Also, good point on the Chrome Extension messaging, will fix.

Drop the "the".

In a freemium model, looking at Revenue churn on the $0 accounts would definitely give you a pretty useless metric.

For some metrics it makes sense to lump the two together. But the distinction between the two is helpful for measuring a product's ability to up-sell itself to the existing customer base.

If you're interested in tracking revenue growth instead of customer growth - then say you have -1% revenue churn month/month, your existing customer base is going to be paying you 1% more the next month (even though you may lose a few customers along the way).

It's a distinction between Revenue Churn and Customer Churn. If customer A cancels their account, it is a loss of 1 account. You can't really have negative customer churn.

Revenue churn would be Customer A cancels their account which was worth $5/month. But if customer B upgrades their existing account by $10/month, you would have negative revenue churn. The negative churn here is negative Revenue churn, ie. upgrades outpace cancelations.

This story blew my mind. Love the perseverance!

Definitely something we've considered - they tried doing something similar awhile back, but ended up removing the service pretty quickly.

It just doesn't fit Google's typical monetization through advertisements.

When I test this, the page is getting cached - and thus my one time secret is viewable multiple times. Interesting little quirk...