crayboff

> The amount of deceit put out into the world and gobbled up, on purpose, in business is obscene and seriously depressing.

In business, politics, everything. It almost seems like everyone is quietly agreeing that "if we pretend the pesky truth doesn't exist for long enough, we can literally change reality to be what we want".

I feel like I'm going crazy. There's no way that's how things can work for long, right?

Yeah, even at companies with a lot of red tape and procedure, in the end it's just a group of people and people make stupid oversights.

Doesn't mean there shouldn't be public shaming, but usually stuff like this isn't some nefarious plot.

Source: have worked at large institutions and seen stupid mistakes almost go through except for sheer blind luck

He means that he thinks the only reason why these generative AIs ever get info wrong and causing misinfo is because the businesses that write them are too woke and holding them back.

Tbf getting all of the engineers and leadership online to figure out what is going on, write and authorize a public statement is a pretty quick turnaround

Thank you, this was probably my biggest concern

I don't know if you're trolling or not.

When you get good at it, it is much easier to skim through 10 lines of fluff to find the answer (that is usually visually distinguished in a code block) then it is to parse through 4 really dense, terminology filled sentences.

If I need to know exactly how all the options work, sure the docs are the place to go, but 90% of the time I just need a quick example to go off of.

Honest question, do you complain that USA implemented this same type program in 2008/2009? Or do you just care now because this affects US travelers?

I've also worked in a highly technical customer service role and you are absolutely right. 95% of our time was spent on 5% of our customers.

Even though they spend millions of dollars a year on support, they easily cost us more than that to help them. Simple issues that we had documented solutions for (and explained to them dozens of times preciously) were just as critical as outages to them.

We had to throttle the support we gave them in order to provide a better experience for everyone else and try to train them to be better customers.

I'm looking at you Tata and Vodaphone >:(

> Do they not assign you a dedicated account manager like everyone else does?

That's the TAM he's mentionioning.

Absolutely, the only way for these to take off is if you have a single place you direct people that makes the whole process braindead simple.

Sign up has to be simple. Finding content has to be simple. Keeping updated has to be simple. The branding also has to be really welcoming as well.

> The answer is "both of them". Pick a client that makes it the easiest to connect to separate instances on separate accounts, then choose the same-ish username.

That actually reveals even more complexity: having to understand what federation is, researching and experimenting with clients, how to find different communities across the fediverse. Each added complexity cuts how many people would be willing to make the switch

I've worked at companies who sell software to state governments. They usually run sensitive software in their own servers with no external internet access. We would have to send someone onsite to perform their upgrades or send detailed list of instructions so they can resolve the issues themselves.

I suspect Microsoft would do something similar, no data would leave government property.

One day it's going to bite these companies in the butt when they continue to be so openly hostile to the people who create free content for them, right?