contactdq
Joined 1 year ago
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16
Submissions
9
Member since
Feb 9
Recent submissions
Comment · 3 months ago
At Telnyx, we are willing to enter into a BAA. Just hit up our sales team.
Comment · 3 months ago
We've been fighting this battle with the FCC. They tried fining us (and then dropped it), but they continue to push the issue via NPRMs. We generally think KYC is ineffective due to ID mules. It's obviously a privacy issue as well.
Comment · 3 months ago
Yeah, the pypi thing sucked, and we've taken the necessary measures to prevent something like that from happening again.
We're moving past "telephony" and focusing on building more agentic primitives at the telecom edge.
This isn't a recent jump. We've been on this path for some time.
Disagree with you on the customer support side and re: decapitalization in general. People will want to talk to competent bots. We have people literally prompting our AI agents (which are capable of doing troubleshooting) in our shared Slack channels. You simply cannot beat the speed with which they can provide a quality response.
We remain committed to delivering the highest quality product at the lowest possible price point - across all of our product lines.
Comment · 3 months ago
It's not a rapid pivot. We've been doing AI stuff for quite some time, particularly on the voice side. Soon, you'll see more from us on the physical AI side. Our GPUs are colocated next to our mobile core, so as we roll out vision models, you'll be able to do things like agentically pilot drones with low latency.
Comment · 3 months ago
here now.
Comment · 3 months ago
Co-founder/CEO here. Not sure how we got to the front page, but we'll take it.
We've been trying to get on OpenRouter. Just reached out to their CEO. Would be great if people could request it as well.
We're unique in that we have B300 in USA, EU, UAE, and AUS.
Also, building out other agentic primitives like stateful actors (in beta, but will be rolled out globally in the coming weeks):
https://developers.telnyx.com/docs/edge-compute/stateful-act...
Also, if you're doing things agentically, check out AI repo:
Comment · 11 months ago
We’re constantly fighting fraud and scam operations, many of which attempt to exploit dormant or low-activity accounts that haven’t inherited our latest KYC safeguards. Some of these requirements were actually in place well before the FCC issued its recent notice of liability (which, for the record, we’ve since resolved).
That said, you should be able to log into your account without completing the new KYC flow — that behavior doesn’t sound right, and I’ll flag it with our team to review. In the meantime, feel free to email me (david AT you know where) directly, and I can help verify your account manually without using Onfido.
Comment · 1 year ago
Sorry for this. I would appreciate if you could email me david [at] telnyx with your username, so we can figure out how to improve our systems.
Comment · 1 year ago
Hi, co-founder/CEO of Telnyx here. I agree, the status quo sucks. We're trying to fix it, but as you can see, the regulators aren't very sympathetic to our cause.
Our mission has always been to democratize access to the power of the PSTN, and we've fought numerous battles (e.g., registered SMS) to make it easy for people to use our services and not be disadvantaged from other technologies (like pre-paid SIMs where no ID is required).
We are constantly trying to figure out ways to reduce friction for legitimate customers while preventing fraud on our platform, but increasingly, and especially with this NAL, we're being forced down a path of gatekeeping.
We don't think the FCC's decision was legally sound. It faces all sorts of challenges, including lack of statutory authority, violation of due process, and illegal rulemaking via enforcement, and we expect to challenge it in Appellate Court.
Pretty unhappy with Fred's post. Easy to play armchair quarterback.
This is not an easy problem to solve, and every step we take is an exercise in Type 1 vs Type 2 errors. Obviously, I think putting innocent people in prison (i.e. the blocking you experienced) is worse than letting a few guilty people free (i.e. bad actors through).
My Linkedin post is here where you can read my full post, replies, and even some legal analysis: https://www.linkedin.com/posts/dcasem_vague-rules-strictly-e...