charles_kaw
Joined 4 years ago
Joined 4 years ago
I had serious anxiety a few years ago about this, and ended up in Acceptance. I'm not happy ending up here, but I figure I got about 30 years left. That's pretty good, I'll take it.
It's literally less information versus directly letting them know. One message lets them know you know, and the other doesn't.
> Forcing the fraudster to call if they want more information - excellent.
But there's something else you're not taking into account, which is innocent people who trigger your fraud detection.
>Cussing - doesn’t make a difference either way from an information perspective.
Well it certainly lets the fraudster know you know. A legitimate customer receiving that kind of abuse would be pretty unusual, don't you think?
Also, Intuit is much more than a tax company now.
I reread the article again, and it seems to me it was "pre-approved" that was the issue.
Regardless, it's good the behavior was noticed and stopped.
I believe CK has inside views to the models^ these companies use, and I wouldn't be surprised to find that 90% is actually very close to reality. However, I can also see why someone taking a hard credit pull would be very annoyed to be declined.
Also, Credit Karma gets paid for successful conversions, and maybe ad placement? It doesn't seem like misleading someone got them any profit.
This all around seems like a really weird thing to slap this company with - Credit Karma doesn't really directly profit^^ from getting this wrong, nor do their partners. Yes, Credit Karma screwed up, but to frame it as "misleading consumers" makes it sound a lot worse than it is.
I wonder if there is missing subtext or inside baseball that makes this all make a lot more sense. Regardless, that language does seem misleading, and I'm glad to see it be turned into something more accurate and informative.
^ they seem to have some sort of b2b platform ("lightbox"?) for letting their vendors import their models into credit karma. It's probably pretty powerful for a lender to change and simulate new model changes for targeting offers.
^^ pissing off your users while not making money is always a bad look
I think it's extremely suspicious, but often times breaches like this aren't through the core platform itself. For example, Equifax was a support site that was hosted and built separately from their main platform.
This whole thing does smell like BS to me, though as well.
There are massive use cases for it, but not at the people level. Low latency tasks such as edge AI classification, IOT interaction, and game streaming are all currently limited to WiFi only.
> Once that infrastructure is built people will use it.
This is a fallacy.