caitb

We were in touch with OP over email before this post was made.

We know that confirming we review cases posted here provides an incentive for bad actors to post.

We wish that weren’t the case–but we do pay attention to both internal case reviews and to any public complaints where users are having a bad day (or, in some cases, profess to be having a bad day).

I work at Stripe, and we're already in touch with OP.

We don’t comment on specific user cases for privacy reasons. As a reminder, facts presented in a public forum can often be misleading or untrue.