bgentry

Mar 01 9:41 AM PST

We want to provide some additional information on the power issue in a single Availability Zone in the ME-CENTRAL-1 Region. At around 4:30 AM PST, one of our Availability Zones (mec1-az2) was impacted by objects that struck the data center, creating sparks and fire. The fire department shut off power to the facility and generators as they worked to put out the fire. We are still awaiting permission to turn the power back on, and once we have, we will ensure we restore power and connectivity safely. It will take several hours to restore connectivity to the impacted AZ. The other AZs in the region are functioning normally.

I think there's a big split between those who derive meaning and enjoyment from the act of writing code or the code itself vs. those who derive it from solving problems (for which the code is often a necessary byproduct). I've worked with many across both of these groups throughout my career.

I am much more in the latter group, and the past 12mo are the most fun I've had writing software in over a decade. For those in the first group, it's easy to see how this can be an existential crisis.

The launch of the multi language Cedar runtime in 2011 led to incredible growth and by 2012 we were drowning in tech debt and scaling challenges. Despite more than tripling our headcount in that first year (~20 to 74) we could not keep up.

Mid 2012 was especially bad as we were severely impacted by two us-east-1 outages just 2 weeks apart. To the extent it wasn’t already, reliability and paying down tech debt became the main focus and I think we went about 18 months between major user-facing platform launches (Europe region and eventually larger sized dynos being the biggest things we eventually shipped after that drought). The organization lost its ability to ship significant changes or maybe never really had that ability at scale.

That time coincided with the founders taking a step back, leaving a loss of leadership and vision that was filled by people more concerned with process than results. I left in 2014 and at that time it already seemed clear to me that the product was basically stalled.

I’m not sure how much of this could have been done better even in hindsight. In theory Salesforce could have taken a more hands on approach early on but I don’t think that could have ended better. They were so far from profitability in late 2010 that they could not stay independent without raising more funding. The venture market in ~2010 was much smaller than a few years later—tiny rounds and low valuations. Had the company spent its pre-acquisition engineering cycles building for scalability & reliability at the expense of product velocity they probably would have never gotten successful.

Even still, it was the most amazing professional experience of my career, full of brilliant and passionate people, and it’s sad to see it end this way.

River for example also uses LISTEN/NOTIFY for some stuff, but we definitely do not emit a NOTIFY for every single job that's inserted; instead there's a debouncing setup where each client notifies at most once per fetch period, and you don't need notifications at all in order to process with extremely high throughput.

In short, the fact that high volume NOTIFY is a bottleneck does not mean these systems cannot scale, because they do not rely on a high volume of NOTIFY or even require it at all.

I live in a medium sized residential development about 15 minutes outside Austin. A few years ago we started getting multiple incidents per month of attempted car theft where the thieves would go driveway to driveway checking for unlocked doors. Sometimes the resident footage revealed the thieves were armed while doing so. In a couple of cases they did actually steal a car.

The sheriffs couldn’t really do much about it because a) it was happening to most of the neighborhoods around us, b) the timing was unpredictable, and c) the manpower required to camp out to attempt to catch these in progress would be pretty high.

Our neighborhood installed Flock cameras at the sole entrance in response to growing resident concerns. We also put in a strict policy around access control by non law enforcement. In the ~two years since they were installed, we’ve had two or three incidents total whereas immediately prior it was at least as many each month. And in those cases the sheriffs could easily figure out which vehicles had entered or left during that time. I continue to see stories of attempted car thefts from adjacent neighborhoods several times per month.

I totally get the privacy concerns around this and am inherently suspicious of any new surveillance. I also get the reflexive dismissal of their value. In this case it has been a clear win for our community through the obvious deterrent factor and the much higher likelihood of having evidence if anything does happen.

Our Flock cameras do not show on the map here, btw.