avinashjn

1. Having the chat helped moved people further up the funnel 2. The chat offers to help at different points in the product (you can setup rules in intercom to bring up the chatt) 3. We also talk to paid users via email proactively (not many at this time) and funnel their input to the sprint

Comment · 5 years ago

Hope it get rids of google wrapping URLs in emails

Comment · 5 years ago

no, it is based off a mythical man-eater called Bakasura https://en.wikipedia.org/wiki/Bakasura

Comment · 5 years ago

We even have a catroon strip on it https://appachhi.com/blog/putting-fun-back-testing/

Comment · 5 years ago

Will do

Comment · 5 years ago

Email there is protonmail,Zoho mail and a few others

Gdrive - onedrive, Dropbox, etc

Gsutie - office 365, Zoho

If you want an integrated solution, then it's office 365.

Zoho is ok to start with, but there is not depth in their gsuite and email products. It feels like they have a minimal team on it

Comment · 5 years ago

You can and India is actually safe in the tech space. But please get a local lawyer and accountant on your side first to vett documents and legalities.

There are good ones available, a quick internet search will help.

Comment · 5 years ago

- not having a clear flow open->closed, etc. - not knowing what it means (open/closed/resolved/etc) - not knowing what the right way to close the bug via a commit is Maybe a visual representation of the flow and a text desc of what each stage means might help?

  - not having the work item and communication separated and no easy flow between the two
  - not being able to 'resolve' the issue when there is a checkup down the line

What does this mean?

  - having to have my own shadow list of bugs I'm responsible for, i.e. when I need input from somebody else and I assign the bug to them, then it's gone from my 'assigned' tickets list.

This is already available. It was a major thing for us as we both build the software and also find issues when we use it. So we needed a way to take care of both. The dashboard gives you a view of issues assiged to you and reported by you.

  - not heaving a way to be reminded about bugs

Not having 'to' remind others or to be reminded? If its the former, then we have nudges that gently nudges people assigned to move the bug. If its the later, maybe a way to switch off nudges would help.

  - having to bug people about updating the tickets

already there https://bugasura.io/release-notes/nudges-to-assign-and-resol... https://bugasura.io/release-notes/email-reminders-weekly-sum...

Comment · 5 years ago

That one is already there. You can directly paste your images in your bug report.

Resizing and alignment also possible as we use a WYSIWYG editor.

Comment · 5 years ago

Thanks for taking the time out to write a detailed list. It really helps.

Offline, this is something a few people have been asking. It is a nightmare though with all its sync issues and conflicts :) But something we will look into.

Fast, definitely yes. We want a < 100ms for each load, everytime. Point taken about the gifs.

URL - yes. We did have that when creating a project, but we dropped it eventually. Might be a good idea to add it a the report or bug level.

Screenshot/Recorder - here is a secret - we are building something here for Android and Chrome that records your flow and you can directly report bugs from. Android app - https://play.google.com/store/apps/details?id=com.appachhi.b... Chrome ext - https://chrome.google.com/webstore/detail/bugasura/eheemiidl... Do have a look and let us know what you think.

Custom fields - this is a hard choice. We need to balance between flexibility and simplicity.

Slack - already integrated. You can get updates on your project on slack and in a few weeks respond back as well

Dream come true - we already have that. Its called Mult-Teams and you can be in different teams all on the same dashboard. The view is tailored for YOU and not the project/team.

Comment · 5 years ago

We just discovered linear a few weeks ago. Its a great app. Loved the method and their changelog

Thanks for the suggestions. Will definetly consider the hem.

What kind of tasks do you want to do from the CLI? Are you looking at logging bugs from your catch blocks?

Another question, what else would you like to see in linear?