aparnabzoom

Joined 3 years ago

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27

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10

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Aug 7

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Comment · 3 years ago

Thank you for your feedback. We’ve updated our terms of service (in section 10.4) to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence models without your consent. https://blog.zoom.us/zooms-term-service-ai/

Comment · 3 years ago

We’ve updated our terms of service (in section 10.4) to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence models without your consent. https://blog.zoom.us/zooms-term-service-ai/

Comment · 3 years ago

Based on feedback, we’ve updated our terms of service (in section 10.4) to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence models without your consent.https://blog.zoom.us/zooms-term-service-ai/

Comment · 3 years ago

Based on feedback from you all, we’ve updated our terms of service (in section 10.4) to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence models without your consent. https://blog.zoom.us/zooms-term-service-ai/

Comment · 3 years ago

Hi there, this is Aparna, COO of Zoom. We’ve updated our terms of service (in section 10.4) to further confirm that we will not use audio, video, or chat customer content to train our artificial intelligence models without your consent. Please take a look. https://blog.zoom.us/zooms-term-service-ai/

Comment · 3 years ago

Hi there, I'm the COO of Zoom. We currently do not use audio, video or chat content to train AI models and we would not do so without customer consent. Please see our blog https://blog.zoom.us/zooms-term-service-ai/

Comment · 3 years ago

Thanks for your question - we have clarified our position in this blog. We do not use video, audio and chat content to train our AI models without customer consent. Please read more here https://blog.zoom.us/zooms-term-service-ai/

Comment · 3 years ago

Hi there - this is opt in. A new user starting to use Zoom today does not have this turned on by default.

Comment · 3 years ago

Hi there - this is Aparna from Zoom, our Chief Operating Officer. Thank you for your care and concern for our customers - we are grateful for the opportunity to double click on how we treat customer content.

To clarify, Zoom customers decide whether to enable generative AI features (recently launched on a free trial basis) and separately whether to share customer content with Zoom for product improvement purposes.

Also, Zoom participants receive an in-meeting notice or a Chat Compose pop-up when these features are enabled through our UI, and they will definitely know their data may be used for product improvement purposes.