amosgewirtz

Not intentional! Working to fix now.

Oof, that's glaring. Thanks for the catch!

I've heard of them but haven't done much research. Will definitely check them out!

Interesting--I'll definitely give these guys a look. More and more dealers are getting in to the rental space on their own.

That's exactly where we're at in the thought process on delivery. Much more efficient to bring the customer to the car, not vice versa, and not all that much worse a UX.

We require that dealers tag and title the cars before giving them to us (usually $200 which we reimburse).

Awesome feedback. Regarding mileage--the terms on the website are slightly outdated and we don't have mileage limits--so none of that mileage overage nonsense. We're also in the process of lowering the standard deductible $500 and adding a zero deductible option for an extra $10/day.

Right now all our lots are located in SF proper, and we provide $10 of Uber credit each way to get there and back. We're working on ramping up operations in Oakland right now though.

There aren't any mileage limits.

That's a really interesting idea. Only problem I foresee is that we might have rentals on that car lined up into the future, though we do have duplicates of most of our cars so we could get around that.

Ahh, we'd love to have had you try it. Next time :)

Loyalty/membership program is something we've been thinking about and will likely implement sometime over the next few months.

Great bug catch!

Oops, thanks for catching that! Error fixed :)

Super good point. I've definitely run into that objection while trying to sign on used car dealerships--i.e. that they can't sell the car if it's being rented, so putting it on our platform might mean forgoing a sale.

But that's fine, because it basically means that dealerships typically only list cars that they have more than one of. So for example, if they have three Audi A4s in inventory, they might list only two of them with us. When they sell the other one, they'll take an A4 off Carve and put it back into sales inventory. In other cases, dealers will give us cars during periods of low sales and then putting them back into inventory when sales pick back up, thus minimizing the risk of a foregone sale.

Thanks for giving us a try! Really looking forward to seeing what you think of the service.

Thanks! We'd absolutely love your feedback. Reach out to me directly at [email protected] when you have a minute!

Once floor planning and depreciation are factored in, it still makes sense to put certain new cars on our platform, because off the lot depreciation is less substantial and rental revenues thus offset these costs. On other cars, namely luxury cars, you're absolutely right that it's not profitable to put new cars on our platform (though it still makes financial sense for used luxury cars).

The reason we're targeting institutional owners (i.e. dealerships) rather than individual owners a la Turo is because it's generally less expensive to acquire dealership cars (i.e. much easier to onboard a dealership group with hundreds of cars than to get consumers one by one).