ageyfman

not my experience with a tuned prompt - using fathom

medical appointments is a perfect use case for ai note takers. Imagine you have an elderly parent who lives hundreds of miles away. You can't always be present for their medical appointments, yet, the outcomes of those appointments are critical, and sometimes information is shared in a way that the elderly parent cannot be a trustworthy source for that info. What do you do?

the product was commercial analytics for healthcare sales teams. We worked with our customers (medical device & biotech commercial teams) to define granular patient cohorts (patients with a specific disease and specific pattern of treatment) and then analyzed provider (doctor / facility) interactions with those patients.

One onboarding problem was always - here's what I know about the doctors / facilities I care about, help me understand what I don't know. Well, what they knew was usually in a CRM, with very poor hygiene, or some ERP - dat assembled by hundreds of sales and ops people over years, sometimes decades. So generally the first step for us was to do an MDM exercise to join their data to ours.

This had a huge pay-off for both parties. For us we were able to make our product much more useful to them. For them, they now had a map of their territory they could use across multiple business units, multiple therapeutic areas (these usually operate independently and sometimes sell to the same buyers!)

I'm seeing the same opportunity/challenge in my new company, but this time focusing on the supply chain of these companies.

this is a big issue in healthcare, a chunk of my last company's revenue was doing MDM for large medtechs.

they have to say this to safe face. people who're interviewing most of the time can't even tell if it's a 50% engineer

dodged a bullet. this guy is an asshole, regardless of his skills. imagine him interacting with junior devs

might have been QSBS, so no taxes < $10m

This is valuable in the sense that it accomplishes like 80% of what you need to think about when establishing a doc like this, and the open source nature of it is novel because you can crowd-source updates more effectively than via a comment section.

The value is that marketing & sales are easily the harder discipline for most SaaS businesses.

these folks are in Western Europe, and I'm on PST. So it's all async.

As a different point of view, I work w/ my designer in Figma, and the collab features are a must-have. Our iterations are much faster in Figma than they would be on static files shipped via PDF, or whatever it would be.

We switched 3 times with 0 downtime. Linode > Google > Azure > AWS. Chasing that sweet startup package at each place. We stuck with AWS.

Completely agreed. Customer success is what gives a middling product the time and space to turn into an ATM machine.

I was in the same situation. My co-founder and I split responsibilities and I moved into a sales role. It was difficult at first, but like anything, learnable.

... Pirate Bay? We're back in the early/mid 2010s now.