Elepsis
Joined 19 years ago
Joined 19 years ago
Also, it's likely that your past experience is with the old OneDrive for Business client. Last year the normal OneDrive client learned to sync OneDrive for Business data, and reliability and performance improved quite a bit.
(I worked on OneDrive until last summer, but I don't currently work at Microsoft.)
- Having a kid? Now your whole extended family is available to give you help and advice, to babysit, to be there for you when you need them.
- Need a job? It's a lot easier to find one when you have a personal network in a place already.
- Something terrible happen in your life? You now have a built in set of folks to help you through it.
There's incredible value in having a large local support group. Yes, it's possible to compensate for the lack of it with friends, and those of us who have moved far from home tend to do that, but that's a pretty straightforward second best compared to being with family, people you've grown up with, etc.
What we're seeing with the hours-long lines right now is that this simply isn't true. The TSA has no particular incentive to reduce the number of hoops you have to jump through: if anything, a summer like this will probably increase their budget.
So, indeed: pay up for PreCheck and smile because they've given you the opportunity.
That's not to mention that they have to deal with maintaining old versions of their products, and support costs that could easily exceed the LTV of a particular customer.
As a customer, I am often hesitant to shell out the big bucks for subscription software, especially because both Microsoft and Adobe have set up a pretty clear ceiling on what I consider to be worthwhile by charging $10/month for really really compelling product offerings (O365 Home for Microsoft, Photoshop & Lightroom for Adobe). So a "small"/less compelling app has to charge a good bit less for me to be willing to pay.
But in the long run, I'd rather pay, say, $20/year for a useful piece of software in perpetuity than $100 once every five years--because that way I always have the latest version and don't have to think about whether I really want to upgrade or not. And that aligns my incentives with those of the developer and reduces their support costs.
Over time, I imagine small software developers will figure out what a reasonable price is for subscriptions, and more software of any complexity will converge on this model. I, for one, don't especially mind.
The point is, you can have that vision for a while, but eventually the market changes such that the threat (or opportunity) to your business isn't so direct to be obvious like Instagram was to Facebook.
Since this seems to come up every once in a while: my opinions are my own and do not represent those of my employer (Microsoft).