ChrisInEdmonton
Joined 15 years ago
Joined 15 years ago
I'm a software developer. I have no idea what they are selling, based on that. Is this some sort of souped up Google Sheets competitor? If so, what does it do better? Is this a team workflow management tool? If so, why bring up spreadsheets and databases? I suppose some teams may try to organise their workflow using spreadsheets, but this far into the 21st century, most people use tools like Jira or Github Issues or Monday.com or one of fifty other tools. Is this a software development tool? If so, errr, what?
I literally haven't the slightest idea, after reading their homepage, what problem this is trying to solve, what solution it is offering, and what the target market is. Am I a potential customer? I haven't the slightest idea. Can this help solve any problem I have? Maybe, but the homepage goes out of its way to refuse to answer this question.
Airtable has even targeted ads at me. It's not like I've only spent two minutes looking at their site. I still haven't the faintest clue what they do, let alone why they are better than competing alternatives.
So, it's not just VMWare specifically.
I sincerely wish you luck with allquiet. I just want to make very sure you are aware why people still pay for Pagerduty. To compete, you need to be looking at 99.99% uptime or better (ideally 99.999%, 5 minutes of downtime a year) where 'uptime' is defined as the ability to exercise the entire notification stack. The moment someone's site has an outage and you aren't able to deliver the notification, you lose the customer and everyone they talk to.
I also worry about in-app notifications, but that's well-covered by everyone else's comments.
Pagerduty is vulnerable. Their UI is garbage. But you need to have bullet-proof uptime to take them down. It's a tough challenge and I wish you luck!