Disclaimer: I currently make my living thanks to valve software
Hah, maybe if you're lucky enough to actually hit a human. Valve has ludicrously terrible support. There have been tons of reports of 1-2 week wait times after submitting a ticket, only to receive an automated response with nothing to do with the actual ticket (even experienced this myself a few times, not fun).
People are quick to praise valve but I don't think it's truly deserved anymore. Sadly the days of them caring about their products and communities are long gone..
Hah, maybe if you're lucky enough to actually hit a human. Valve has ludicrously terrible support. There have been tons of reports of 1-2 week wait times after submitting a ticket, only to receive an automated response with nothing to do with the actual ticket (even experienced this myself a few times, not fun).
People are quick to praise valve but I don't think it's truly deserved anymore. Sadly the days of them caring about their products and communities are long gone..