Comment by schiang

Taxi driver's attitude problems are the main reason why I wish uber would take over. I was in Vegas recently and got a taxi to take me ~0.8 miles. He was so sarcastic about how he was happy for me that it's such a short trip. I don't need any of that attitude when I hop in a a car. I have almost always had pleasant conversations with my uber drivers. Customer service is so important and it seems like uber got it right.