You're not wrong, but it just seems like bad design. Why do they still show shipping rates at all, if the separate price/shipping prices are meant to deal with the uncertainty of shipping fees?
I'm not sure if they're altering the page based on geo-ip or not, but what I'm seeing on their page is "$14/mo (plus low 5.99 shipping) and $150/yr (plus 69.99 shipping)."
Why not just say $20/mo or $220/yr (additional shipping fees may be required for non North American customers)? It seems like that would be less likely to cause the sort of complaint had by gergles.
I'm not sure if they're altering the page based on geo-ip or not, but what I'm seeing on their page is "$14/mo (plus low 5.99 shipping) and $150/yr (plus 69.99 shipping)."
Why not just say $20/mo or $220/yr (additional shipping fees may be required for non North American customers)? It seems like that would be less likely to cause the sort of complaint had by gergles.