Comment by kvcc01

Of course! What makes this letter effective and relatable are all those little things that wouldn't have passed the ordinary editorial, legal, or PR filters, if it were written by a typical corporate CEO. If I was teaching at business school, I'd have my students read this as a model of effective stakeholder communications. I think Mr. Watanabe is a shokunin (you know, in the Jiro Ono sense) of the chalk business.