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Comment by kevin

Oh man, you went right for my knees with this one. http://cl.ly/image/3a3t2O2M2H1W

Not a sign up flow I haven’t seen improved by a giant dinosaur. :) Anyway, great first moment on that email. So many people waste that moment. What I love more than Godzilla is the giant call to action Sign In button. No confusion what to do next there.

Next step, I don’t love so much. http://cl.ly/image/3H2X1U380v3J

I’m trying to reply to someone. You make me confirm my email…Okay. I get through that hurdle and then bam, another door. Fill up my profile. You're a big tease. I think I’m done and you make me fill out another form.

I’m like five, ten, i don’t know how many clicks in just to reply to this first person. I’ve seen worse and if you didn’t show me an ancient fighting monster from my childhood, I might have given up sooner. What I noticed, however, was all you needed was my name to reply.

Here’s a suggestion: Ask for my name after I reply to the person. You got my email so you can bother me to fill out the rest later. More importantly, get my comment or reply to this person. It’s a miracle you got me back to the site…those email confirmation flows really kill conversion/engagement rates. Don’t squander that.

That all being said, you’ve got good people making it through the flow. These discussions are pretty good, especially in the startup dedicated questions:

https://volley.works/topic/Startups

Excited to see where this goes next. Thanks for sharing!

parent kevin 11 years ago

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