We're a very small company (10 FTEs), but we have been anything but impressed with Zenefits as a customer. We only use them for medical and dental insurance, but in reality, they provide very little, if any value. The Zenefits software is really nothing special, and in fact, the onboarding UI is pretty poor. Now that we have our insurance, Zenefits adds zero value to us. We deal directly with United and Zenefits collects a 10% commission on our monthly premiums. Its a genius business model, and little else.
Zenefits doesn't have any intrinsic rights to ADP's system. Twitter killed off plenty of companies when it decided to shut down the 3rd party ecosystem. Facebook obviously maintains similar strategic control over it's API. How many case studies must there be for companies to understand that building on another company's platform always carries business and strategic risks?
Zenefits doesn't have any intrinsic rights to ADP's system. Twitter killed off plenty of companies when it decided to shut down the 3rd party ecosystem. Facebook obviously maintains similar strategic control over it's API. How many case studies must there be for companies to understand that building on another company's platform always carries business and strategic risks?