Anybody who spent some time on https://community.spotify.com will agree that Spotify does not give a damn about the opinions of their most passionate users (the ones that actually want to improve the experience by participating in the forum!).
Especially since Spotify significantly increased font size and line spacing for no obvious reason [1] and no option to change it back even when this was a (from my perspective) widley demanded feature, I have lost confidence in the community process.
[1] https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/i...