Isn't the whole idea of a massive company producing software for a very small restricted set of hardware that this sort of thing isn't supposed to happen? Random bullshit like this is expected with systems like Windows that aim to support a whole mess of possible hardware configurations, that's not really the case here.
What went wrong? Have they grown complacent? Cutting corners on QA?
What went wrong? Have they grown complacent? Cutting corners on QA?