"...Ticketmaster’s service charge is, you know, Ticketmaster was set up as a system where they took the heat for everybody. Ticketmaster frequently gets a minority percentage of that service charge. In that service charge are the credit card fees, the rebates to the buildings, rebates sometimes to artists, some- times rebates to promoters. So Ticketmaster has been the—we are like the IRS. We deliver bad news."
"...Ticketmaster’s service charge is, you know, Ticketmaster was set up as a system where they took the heat for everybody. Ticketmaster frequently gets a minority percentage of that service charge. In that service charge are the credit card fees, the rebates to the buildings, rebates sometimes to artists, some- times rebates to promoters. So Ticketmaster has been the—we are like the IRS. We deliver bad news."