"You can’t improve what you can’t measure, and what better to measure than an activity that consumes your waking life. Work."
Does anyone else think the phrase "you can't improve what you can't measure" is nonsense? I think that most improvements are qualitative and inherently unmeasurable.
I'm not downplaying the importance of measuring, but we have to be careful when trying to reduce qualitative changes down to metrics. Too many times I've seen businesses or teams try to measure qualitative changes, and then spend so much time optimizing for their metrics that they qualitatively regress. Measurements are not magic bullets that remove the need for good intuition.
Does anyone else think the phrase "you can't improve what you can't measure" is nonsense? I think that most improvements are qualitative and inherently unmeasurable.
I'm not downplaying the importance of measuring, but we have to be careful when trying to reduce qualitative changes down to metrics. Too many times I've seen businesses or teams try to measure qualitative changes, and then spend so much time optimizing for their metrics that they qualitatively regress. Measurements are not magic bullets that remove the need for good intuition.