Google is trying and delivering a whole lot more than MS Research ( did MS ever have a public prototype for anything?) - Glass, Self Driving Cars, Google Now are all tangible things that show concrete effort to make entirely new products and also make existing products better. They may not all be instant consumer hits but the point was about complacency - and this isn't complacency, it's the exact opposite.
Microsoft became complacent with WinMO, even few office releases were meh. Windows stagnated until security blunders forced them to react. Google on the other hand isn't being complacent with GMail (Inbox), Android (Lollipop), Chrome (v41) or Search (Google Now).
Microsoft became complacent with WinMO, even few office releases were meh. Windows stagnated until security blunders forced them to react. Google on the other hand isn't being complacent with GMail (Inbox), Android (Lollipop), Chrome (v41) or Search (Google Now).