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Comment by mooneater

Pros: -they are sharing info -they allowed some caustic comments to remain at the bottom of the page (so far).

Cons: -This is almost 30 days after the incident -Look at the regions, it was global! -This was a whole chain of issues. I count it as 5 separate issues. This goes deep into how they operate and it does not paint a picture of operational maturity:

1: configuration change for the Blob Front-Ends exposed a bug in the Blob Front-Ends

2: Blob Front-Ends infinite loop delayed the fix (I count this as a separate issue though I expect some may not)

3: As part of a plan to improve performance of the Azure Storage Service, the decision was made to push the configuration change to the entire production service

4: Update was made across most regions in a short period of time due to operational error

5: Azure infrastructure issue that impacted our ability to provide timely updates via the Service Health Dashboard

That is quite a list. [Edit : formatting only]

parent mooneater 12 years ago

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