We use instacart, and it's great for the small weekday shopping trip. Maybe in our home we're just more selective grocery shoppers than most, but I would never use them for meat and even much produce. Meat, for example.. I've asked for boneless chicken breasts from the butcher and instead i've gotten prepackaged shrink-wrapped, and recently I requested a single double-cut beef tenderloin and instead got 2 single-cuts. In both cases, InstaCart made amends (50% refund) but I have a meal to cook: I don't want a refund, I want what I ordered.
Another reason we couldn't move totally to IC is how they handle credit cards. We get 6% cashback at grocery stores using the Amex Blue Cash card. (And have a 5% cashback Visa for the stores that don't take Amex). Unfortunately, IC charges come thru as internet services, not grocery. So that's a 6% price increase right off the top, in addition to mark-ups on products and delivery fees.
We purchased their "prime" and will continue to use the service, but i still have the dream of being able to replace all my in-store grocery shopping.
Another reason we couldn't move totally to IC is how they handle credit cards. We get 6% cashback at grocery stores using the Amex Blue Cash card. (And have a 5% cashback Visa for the stores that don't take Amex). Unfortunately, IC charges come thru as internet services, not grocery. So that's a 6% price increase right off the top, in addition to mark-ups on products and delivery fees.
We purchased their "prime" and will continue to use the service, but i still have the dream of being able to replace all my in-store grocery shopping.