Did EIG secretly buy CodeGuard? customer support tanked

Anyone else use CodeGuard for remote backup solution for clients? Was wondering why their support pretty much died during the last several months, about the same time HostGator and GoDaddy started partnerships with them. Oh and Rackspace too apparently. If EIG hasn't purchased them yet, it seems they are getting pretty friendly anyway:

http://blog.codeguard.com/cloud-backup-hostgator/

http://www.rackspace.com/blog/simply-backup-cloud-sites-with-codeguard/

EIG is web cancer. I'm dead.