Comment by NicoJuicy

Things (in my experience) that are hard to sell to smb's:

- Security updates + framework

- A/B testing

- 20 hours of upgrades and modifications upfront (charging per hour works or naming it differently and including it in your price)

- Monthly support

What i can sell more easily:

- Backups (else, they have to do it themselves)

- Hosting

- Webapps (email marketing, invoicing, ...)

- Google Apps for business