I think selling hosting to a customer is wrong, but selling services based on hosting could do well (email app,invoicing app, website, dropbox alternative, booking services (restaurant, hotel) ...). There's no money in the hosting without a webapplication part (my 2 cents)
Currently, a lot of my clients don't need the monthly support option. That doesn't seem to sell very well, because they mostly have no problems.
What can be sold is the support for 3 months (during the start)... But that is where the most problems are, so i'm wondering if it's financially interesting to do that :) . I also mention that i'm a busy guy, but with a monthly support fee. They can call dibs on me anytime.
Currently, a lot of my clients don't need the monthly support option. That doesn't seem to sell very well, because they mostly have no problems.
What can be sold is the support for 3 months (during the start)... But that is where the most problems are, so i'm wondering if it's financially interesting to do that :) . I also mention that i'm a busy guy, but with a monthly support fee. They can call dibs on me anytime.