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Comment by pseudonym

While I wouldn't disagree with the stupidity of "security questions" answered straight, I don't know if this is something to lay on Apple's doorstep, because anyone with a modicum of knowledge either lies or supplies "custom" security questions-- it's basically a "if you forget password A, remember password B" system. But explaining that to users who have issues with a password is a lot more far-reaching and widespread than any one company.

Additionally, making "security questions" passwords in and of themselves is going to tremendously increase the volume of your support tickets. At some point, you need to make a cost/benefit analysis and make a decision including that, not just looking at "what's more secure if we assume our users are stupid".

If you really want a niche market, though, "social media security consultant" for celebrities would probably make you a pretty penny nowadays...

parent pseudonym 12 years ago

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