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Comment by DmitriRavinoff

It sounds like you don't understand how Lyft and Uber work. You have no control over which driver you get; the driver app lets all the drivers in your area (and an increasing area over time) know that you want a ride. Whoever clicks "accept" first gets it.

The fact that there are so many cancellations is a direct result of the Uber recruiters using a CRM to avoid pitching to the same driver more than once.

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