I'm amazed at how calm he remains during this. I would've called the guy - regardless of whether he's "just doing his job" - every name under the sun and probably threatened to pay him a visit in person...
That said, I guess if I were recording it to share on the Internet later, I might've been able to control myself slightly more than usual.
That said, I guess if I were recording it to share on the Internet later, I might've been able to control myself slightly more than usual.