Fuck all extra value. 395 seats for nothing. Not only that, it's a pile of crap. It's slow, unreliable and requires so much configuration to bend it into an acceptable shape that it has cost probably 20 days' work on top of that and requires someone to spend 2-3 days a month on it. It has also gone down twice due to workflow failures and indexing bugs which have taken a day to resolve bouncing back and forth to support (they are actually quite good). We also integrate with Crucible which barely works on a good day and we've resorted to restarting it twice a day to stop it leaking memory and hanging. Plus it takes 9 whole days to index our repository after an upgrade!!!
And we can't go hosted because X isn't available and Y isn't available. Also hosted LOST a load of people's data a year or so ago.
Believe it or not, including the pricing strategy and administrative overhead we could have wrote our own tailored software for less after 3 years.
Bad product selection on our part, but despite the marketing and general buzz around Atlassian being the opposite, it stinks as a platform. Nothing but pain.
Fuck all extra value. 395 seats for nothing. Not only that, it's a pile of crap. It's slow, unreliable and requires so much configuration to bend it into an acceptable shape that it has cost probably 20 days' work on top of that and requires someone to spend 2-3 days a month on it. It has also gone down twice due to workflow failures and indexing bugs which have taken a day to resolve bouncing back and forth to support (they are actually quite good). We also integrate with Crucible which barely works on a good day and we've resorted to restarting it twice a day to stop it leaking memory and hanging. Plus it takes 9 whole days to index our repository after an upgrade!!!
And we can't go hosted because X isn't available and Y isn't available. Also hosted LOST a load of people's data a year or so ago.
Believe it or not, including the pricing strategy and administrative overhead we could have wrote our own tailored software for less after 3 years.
Bad product selection on our part, but despite the marketing and general buzz around Atlassian being the opposite, it stinks as a platform. Nothing but pain.